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Chat Messages and eMail Reminders

02.07.2025

This help page is for Priima environment administrators

Chat messages

Chat messages, i.e. private and group messages in the environment can be enabled in the System section.

Do remember that even if the chat messages is not enabled in the environment, the courses can still use the discussion area on a course-by-course basis. The course discussion area is enabled per course in the course settings: Settings > Functions > Message board > On/off

Email reminders

In the Chat Messages and Email Reminders section, the environment administrator can deactivate email reminders. If the function is disabled, users will not be able to set email reminders in their settings and will not receive any reminders on new messages, impending due dates or new results.

Reminder messages

The environment administrator may modify the title and text of the reminder message here. The reminder message can include language versions in Finnish, Swedish, English, and Estonian. Reminders can be previewed and content values can also be returned to the default values.

Chat Messages and email reminders – administration view

The reminder message preview shows all the possible message elements. The reminder messages that are sent to users do not show sections with no current reminders. At the end of the message, the user is also given the opportunity to check the settings of the function with a direct link.

Preview of the reminder message

Summary of messages and notifications

Outgoing messages immediately

A message to the user can be sent immediately if message sending is selected in connection with the function when

  • create a new account
  • change users username
  • change users password
  • add user to group/s
  • add user or group to a course
  • send an announcement from the course at once
  • add a user or group to a learning path
  • add user to an event
  • cancel users participation in an event

If Priima’s registration forms are used to create acoounts, then then the user will receive a message immediately upon registration.

These direct messages cannot be blocked by the user.

Scheduled email

When an announcement is added to a course, it can be sent immediately or scheduled to be sent on a desired date as an email to course members.
The announcement email message contains the following content:

  • The announcement title is used as the subject of the email message.
  • The content of the announcement is used as the body of the email message.
  • Description text: “This announcement was sent from the learning environment (Environment name).”
  • Direct link to course announcement page
  • After the content of the announcement, the email message shows who sent the announcement.
  • If the announcement has more than 1000 characters, only the first part is shown. The rest can be viewed by opening the link to the full announcement in Priima.

The sending time of the email message is set automatically.

In the reminder message about the due date of the execution, it is possible to specify how many days before the due date of the execution the message is sent to the user. This reminder message will be sent to students, course instructors, and administrators and managers.

Learner cannot disable reminders regarding expiring course results.

Summary message once a day

From Priima, a summary message is sent to users once a day according to these own message settings. Each user can choose in their settings which types of messages they wish to receive.

The new events in your environment compose message contains the following content, and the message is sent once a day when there is content to send.

Subject (Date of transmission of the message):

  • For mandatory tasks with an approaching deadline (8 and 15 days before) and mandatory Returnbox tasks marked for revision (the following day)

    NOTE: There is no message about the return assignment when the assignment has been returned to the examiner. The message is sent if the task is in Not Returned or Returned for completion status.
  • For courses with an approaching completion deadline (8 and 15 days before)
  • About unread chat messages (for 30 days)
  • About unread messages in the discussion area (for 30 days)
  • From unread messages in the discussion block or blocks of the course or courses (for 30 days)
    • The learner receives notifications until they have completed the course.
    • Messages are not sent from discussions for which email notifications have been disabled.
  • For events in which the user themselves or a team member is participating (1 day before)
  • For new individually assessed course and task completions (the following day)
  • About new course and assignment completions (the following night)
    • When the trainer has assessed a mandatory task
    • When the course has manual evaluation in use and when the trainer has added the course completion
    • When the user complete the learning path

For instructor and administrator

  • New people have enrolled/registered for the course, i.e. registrations have come to be processed.
  • Of assignments to be examined (next night)

    When you are an examiner for a task and new submissions requiring review arrive.
Tags:messagesnotificationssummary messageympäristön hallinnointi

 
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