{"id":6982,"date":"2023-04-14T15:50:54","date_gmt":"2023-04-14T12:50:54","guid":{"rendered":"https:\/\/help.priimalms.com\/ohje\/priima-helpdesk\/"},"modified":"2023-04-14T15:50:54","modified_gmt":"2023-04-14T12:50:54","slug":"priima-helpdesk","status":"publish","type":"manual_kb","link":"https:\/\/help.priimalms.com\/en\/ohje\/priima-helpdesk\/","title":{"rendered":"Priima Helpdesk"},"content":{"rendered":"\n<p>Are you unable to proceed with the Priima HelpCenter&#8217;s instructions or would you rather discuss the issue with our staff? Admin users of our customers&#8217; Priima environment can contact the Priima helpdesk by e-mail. The helpdesk is open on weekdays, Mon-Fri, from 8 a.m. to 4 p.m. The service is available in Finnish and English.<\/p>\n\n<p>In the Statistics view of environment administration, there is a button through which you can conveniently send a message to the Priima Helpdesk.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"911\" height=\"475\" src=\"https:\/\/help.priimalms.com\/wp-content\/uploads\/2023\/03\/helpdesk-yhteydenotto.png\" alt=\"\" class=\"wp-image-6765\" srcset=\"https:\/\/help.priimalms.com\/wp-content\/uploads\/2023\/03\/helpdesk-yhteydenotto.png 911w, https:\/\/help.priimalms.com\/wp-content\/uploads\/2023\/03\/helpdesk-yhteydenotto-300x156.png 300w, https:\/\/help.priimalms.com\/wp-content\/uploads\/2023\/03\/helpdesk-yhteydenotto-768x400.png 768w\" sizes=\"auto, (max-width: 911px) 100vw, 911px\" \/><\/figure>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"priimagroup_meta":"","footnotes":""},"manualknowledgebasecat":[58],"manual_kb_tag":[422,420],"class_list":["post-6982","manual_kb","type-manual_kb","status-publish","hentry","manualknowledgebasecat-general-instructions-administrators","manual_kb_tag-helpdesk-en","manual_kb_tag-support"],"acf":[],"_links":{"self":[{"href":"https:\/\/help.priimalms.com\/en\/wp-json\/wp\/v2\/manual_kb\/6982","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.priimalms.com\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/help.priimalms.com\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.priimalms.com\/en\/wp-json\/wp\/v2\/users\/2"}],"version-history":[{"count":0,"href":"https:\/\/help.priimalms.com\/en\/wp-json\/wp\/v2\/manual_kb\/6982\/revisions"}],"wp:attachment":[{"href":"https:\/\/help.priimalms.com\/en\/wp-json\/wp\/v2\/media?parent=6982"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/help.priimalms.com\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=6982"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/help.priimalms.com\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=6982"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}